Frequently Asked Questions
OPENING HOURS
- What are your opening hours?
BOLO BET are online 24 hours from Monday – Sunday.
SIGN-UP & REGISTRATION
- How do I set up an account with you, what is required?
Registering with BOLO BET is easy. Simply fill in the Registration Form and one of our customer support team members will get in touch with you.
- Is my personal information safe with your company?
Yes, all accounts are set-up anonymously and all of our client’s information are confidential. We never pass on the information to third parties without your consent. Please view our Privacy Policy for more information.
SUPPORT
- What services do you offer?
At the moment, we offer accounts with SharpStar, Orbit Exchange, Maxbet, SBOBET and Pinbet88. If you require something specific that is not listed, please contact our customer support team and we’ll see if we can help.
- Can I have all the bookies you offer?
Yes, we advise this to ensure our clients get the best value from all the bookies on offer.
- Is it possible to transfer my balance from one bookmaker to another?
Yes, simply make a request via Live Chat or email and our customer support team will handle this request for you.
- How much does your service cost?
Our service is completely free.
- If your service is free, then what do you get out of it?
We are paid commissions for generating turnover on the sportsbooks, sports spreads and betting exchanges.
- How do I contact your customer support team?
Our customer support team are available on Live Chat and Email 24 hours from Monday – Sunday.
- What happens after I’ve registered?
Our customer support team will get in touch with you straight away to identify your needs. Once you have made your first deposit and funds are cleared, your account will be set up with BOLO BET. We will deposit funds on your behalf to your chosen bookmakers/exchanges. At any time, you can contact our team to make additional deposits, transfer funds between bookmakers and accounts, or request withdrawals.
- What do I need to do if I lost my password?
If you’ve forgotten your BOLO BET password, go to the Sign In page and click on the “Forgot Password” link. Enter your details to reset your password.
If you’ve forgotten your password for your betting accounts, contact us via Live Chat or email and our team will be happy to reset your password.
CURRENCY
- What currencies do you offer?
Currently, the only currency we offer is CNY.
OTHER INFO
- Do you offer credit?
As we are not a bookmaker, but rather a betting solution provider – we take a very cautious approach to credit risk to safeguard our clients’ funds. For this reason, we very rarely offer credit and in the rare cases when we do, this is only approved after stringent credit check with a security deposit.
- Where can I view your Terms and Conditions?
All important information can be viewed here: Terms and Conditions
- I am interested in working with you, how do I get in touch?
If you’re interesting in working with us or have an idea for a potential business partnership, please get in touch. Email us at cs@bolo888.com